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This policy outlines the procedure for clients to pre-pay for trip fares. Pre-payment facilitates smoother transactions and ensures timely service delivery.

1. Pre-Payment Process:
Clients can pre-pay for trip fares by depositing funds into their transportation account. Payments can be submitted via check to LifeTime Resources or by credit card through Catch-A-Ride’s website. Upon receipt of payment, the amount will be credited to the client’s account and can be used to book future trips.

2. Deduction of Process Fees:
A nominal processing fee will be deducted from the pre-paid amount at the time of deposit. The processing fee covers administrative costs associated with managing pre-paid accounts and transactions and is based on the payment processing providers’ terms and conditions. The deducted processing fee will not be refundable under any circumstances.

3. Booking Trips Using Pre-Paid Funds:
Clients can utilize the pre-paid amount in their account to book trips with Catch-A-Ride. When booking a trip, the fare will be deducted from the available pre-paid balance in the client’s account. If the pre-paid balance is insufficient to cover the full fare of the trip, the client must pay for the entire trip using other acceptable payment methods, as Catch-A-Ride only has the capability to track one fare type per trip.

4. Non-Refundable Policy:
Funds deposited into the client’s account for pre-payment of trip fares are non-refundable. Once deposited, the funds cannot be refunded or transferred back to the client’s original payment method. Clients are encouraged to utilize their pre-paid balance for booking future trips within the validity period.

5. Validity Period:
The pre-paid balance in the client’s account will remain valid for one year from the date of deposit. Any unused pre-paid balance after the validity period will expire and cannot be reclaimed or refunded.

6. Account Management:
Clients can check their pre-paid balance and transaction history by contacting our customer service team. It is the responsibility of the client to monitor their pre-paid balance and plan their trips accordingly.

7. Modification of Terms:
Catch-A-Ride reserves the right to modify the terms of this pre-payment policy at any time without prior notice. Any changes to the policy will be communicated to clients through Catch-A-Ride’s website.

8. Compliance:
All clients utilizing the pre-payment option for trip fares are expected to comply with the terms outlined in this policy. Failure to comply with the policy may result in the suspension or termination of pre-payment privileges. When pre-paying for trip fares, clients will acknowledge and accept the terms and conditions outlined in this policy.